Exceed Worldwide has been certified with ISO 9001 for its Quality Management System since 2002. We were the the very first not-for-profit organisation in the field of prosthetics and orthotics to receive such an international accreditation.
ISO Auditor Tang Ping Ping
Exceed's Country Director for Cambodia, Sisary Kheng, said: "This accreditation inspires Exceed to continually improve performance, meet customer expectations, managing risks systematically, and allow participatory decision making process. That is a mutual beneficial arrangement for both the project management and operation staff to consistently employ localization, and locally-led development concepts in the principle of an ongoing optimization of long-term success, enhancement of customer confidence, process improvements, effective problem-solving.
This achievement of this continuous accreditation demonstrates the commitment of the whole organisation toward quality of services and education to all of our customers both internally and externally, including people with disabilities whom we service."
Phearsa Tor, Head of Student Teaching, added: "ISO9001 has been integrated into our management system since 2002. One of the main objectives for having the ISO9001 into our system is to ensure that our physical rehabilitation service provision and prosthetist/Orthotist training meet the international quality standards. To comply with this quality standards, we have to develop policies, work instructions, forms, which we use those to confirm the quality of our products.
As a qualified lead auditor I have been involved in audit activities both internally and externally for almost 10 years. I could see that the ISO9001 standards that Exceed have applied play as an important role in maintain and improving of quality of our products to meet the need of our customers."